| This privacy statement discloses the privacy practices
for Change Your Filters.
This web site has agreed to notify you of:
1. What personally identifiable information of yours or third party personally identification is collected from you through the web site.
2. The organization collecting the information.
3. How the information is used.
4. With whom the information may be shared.
5. What choices are available to you regarding collection, use and distribution of the information.
6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Change Your Filters' control
7. How you can correct any inaccuracies in the information.
If you feel that this company is not abiding by its posted privacy policy, you should first contact the General Manager of Change Your Filters by e-mail or telephone. Information Collection and Use Change Your Filters is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Change Your Filters collects information from our users at several different points on our web site. Contact Forms In order to contact an employee of the company thorough
this web site, a user must first complete
the e-mail form. While filling out this form a user is
required to give their contact information
(such as name and email address). This information is used
to contact the user about the services
on our site for which they have expressed interest. The
only information required is an e-mail
address, but we encourage you to fill out the information
fully in order to help our employees
better assist you. Credit Request We
request information from the user on our checkout form.
Here a user must provide contact
information (like name and shipping address) and financial
information (like credit card number& expiration
date). This information is used to process a financial
transaction. If we have trouble
processing an order, this contact information is used
to get in touch with the user. Cookies A
cookie is a piece of data stored on the user’s
hard drive containing information about the user.
Usage of a cookie is in no way linked to any personally
identifiable information while on our site.
We use cookies to compile website usage statistics. These
cookies allow us to track the IP address of a user to
the time and date of that user's visit. We also use
cookies
to keep track of the contents of a user's shopping cart.
A user who rejects cookies on our site will be unable
to utilize our shopping cart system. Log Files We
use IP addresses to analyze trends, administer the
site, track user’s movement, and gather
broad demographic information for aggregate use. IP addresses
are only linked to personal
information when an order is placed to ensure the security
of an order and even then, the personal
information is not entered into the web site's logs,
only into the ordering database. Sharing We will share aggregated demographic information with
our partners and advertisers. This is not
linked to any personal information that can identify any
individual person. We use an outside shipping company to ship orders, and
a credit card processing company to bill
users for goods and services. The information collected
by these third parties is governed by their
own privacy policies. We partner with another party to provide specific services.
When the user signs up for these
services, we will share names, or other contact information
that is necessary for the third party to
provide these services. These parties are not allowed to
use personally identifiable information
except for the purpose of providing these services. Links This web site contains links to other sites. Please be
aware that we, Change Your Filters, are not
responsible for the privacy practices of such other sites.
We encourage our users to be aware
when they leave our site and to read the privacy statements
of each and every web site that
collects personally identifiable information. This privacy
statement applies solely to information
collected by this Web site. Surveys & Contests From time-to-time our site requests information from users
via surveys or contests. Participation
in these surveys or contests is completely voluntary and
the user therefore has a choice whether
or not to disclose this information. Information requested
may include contact information (such
as name and shipping address), and demographic information
(such as zip code, age level).
Contact information will be used to notify the winners
and award prizes. Survey information will
be used for purposes of monitoring or improving the use
and satisfaction of this site. Fast Track If a user elects to use our Fast Track service for tracking
their filter orders, we will send either an
e-mail or an order out based upon the user's selection
of this service. Fast Track may be
discontinued at any time by sending an e-mail request to
sales@changeyourfilters.com. Security This
web site takes every precaution to protect our users’ information.
When users submit
sensitive information via the web site, your information
is protected both online and off-line. When
our credit request form asks users to enter sensitive
information (such as credit card
number and/or social security number), that information
is encrypted and is protected with the best
encryption software in the industry - SSL. While on a
secure page, such as our order form, the
lock icon on the bottom of Web browsers such as Netscape
Navigator and Microsoft Internet
Explorer becomes locked, as opposed to un-locked, or
open, when you are just ‘surfing’. To learn
more about SSL, please visit RSA Security. While
we use SSL encryption to protect sensitive information
online, we also do everything in our
power to protect user-information off-line. All of our
users’ information, not just the sensitive
information mentioned above, is restricted in our offices.
Only employees who need the
information to perform a specific job (for example, our
billing clerk or a customer service
representative) are granted access to personally identifiable
information. Furthermore, ALL
employees are kept up-to-date on our security and privacy
practices. Every quarter, as well as
any time new policies are added, our employees are notified
and/or reminded about the importance
we place on privacy, and what they can do to ensure our
customers’ information is protected.
Finally, the servers that we store personally identifiable
information on are kept in a secure
environment. If you have any questions about the security at our web
site, you can send an email to
webmaster@congdonweb.com.
Supplementation of Information In order for this web site to properly fulfill its obligation
to our customers, it is necessary for us to
supplement the information we receive with information
from 3rd party sources. Special Offers Established
members will occasionally receive information on products,
services, special deals, and a
newsletter. Out of respect for the privacy of our users
we present the option to not receive these
types of communications. Please see our choice and opt-out
below. Site and Service Updates We also send the user site and service announcement updates.
Members are not able to unsubscribe from service announcements,
which contain important information about the service.
We communicate with the user to provide requested services
and in regards to issues relating to
their account via email or phone. Correction/Updating Personal Information: If
a user’s personally identifiable information
changes (such as your zip code), or if a user no
longer desires our service, we will endeavor to provide
a way to correct, update or remove that
user’s personal data provided to us. This can usually
be done at the member information page or
by emailing us at sales@changeyourfilters.com. Choice/Opt-out Our web site does not collect e-mail addresses for the
purpose of selling to other vendors. At this
time, we also do not send out any type of newsletter, so
there is no need for an opt-out service. Users of our site are always notified when their information
is being collected by any outside
parties. We do this so our users can make an informed choice
as to whether they should proceed
with services that require an outside party, or not. Notification of Changes
If
we decide to change our privacy policy, we will post
those changes on our Homepage so our
users are always aware of what information we collect,
how we use it, and under circumstances,
if any, we disclose it. If at any point we decide to
use personally identifiable |
